Key snapped off in the lock? Don’t force it, pushing the broken piece further in can wreck the lock. Sam extracts snapped and broken keys from doors, gates and padlocks without damaging the lock wherever possible, then cuts you a fresh key or advises if the lock needs replacing. From £80. No call-out fee.

Keys snap because they’re worn, the lock is stiff, or both. When it happens, the natural reaction is to grab pliers and pull, but that usually pushes the broken half deeper and damages the pins inside, turning a £80 extraction into a full lock replacement.
Sam uses proper extraction tools to grip and withdraw the broken section cleanly. In the large majority of cases the lock survives untouched and only needs a fresh key cut. If the key snapped because the lock itself is worn or failing, he’ll tell you honestly and quote a replacement before doing anything.
Broken key extraction is one of the most common emergency calls Sam gets across Bristol and South Gloucestershire, and one of the quickest to resolve. Fixed price before he starts, 24/7, no call-out fee.
Wherever a key has snapped or jammed, Sam can usually remove it without replacing the lock.
Keys snap most often in worn euro cylinders and mortice locks. We extract the broken piece and cut a replacement, or upgrade the cylinder if it’s the cause.
Outdoor locks seize from weather and grit, snapping keys easily. We remove the broken key from gate locks, padlocks and chains and get you back in.
If the key is stuck fast but hasn’t broken, we free it without forcing, often it’s a lubrication or alignment issue we can resolve on the spot.
Our aim is always non-destructive extraction. The lock stays in place and you just need a new key cut, the cheapest outcome for you.
Snapped your only key late at night? We respond around the clock at the same fixed price, no premium for evenings or weekends beyond a small out-of-hours supplement, always confirmed first.
If the key snapped because the lock is failing, we’ll show you why and quote a replacement upfront, no pressure, just an honest assessment.
Most companies won’t show you prices. We publish ours. You’ll always get a fixed quote before we start, with no call-out fee, no hidden charges.
All prices include labour. Out-of-hours callouts may carry a small supplement, always confirmed before you commit. We never start work without agreeing a price first.
Most extractions are resolved for the £80 base price. Replacement parts are quoted before we start. Call 07700 100146.
Sam covers Bristol city and the wider South Gloucestershire, North Somerset and Gloucestershire areas. Select your location for specific information.
Don’t force it. Sam extracts broken keys without wrecking the lock, 24/7, fixed price before we start.
07700 100146 Available 24/7 · Bristol & South Gloucestershire · No call-out fee